Shipping policy

At HAULK DEPOT - WE are dedicated to providing exceptional service and ensuring your satisfaction.
 

Shipping Policy

 

1.1 Shipping Policy:

Shipping costs are calculated at checkout based on the total weight and dimensions of the order.

  • Shipping Methods: FedEx Ground | UPS Ground | USPS Flat Rate Delivery.

  • Valid only for domestic shipments within the contiguous 48 U.S. states.

  • Oversized or overweight items (e.g., Trailer Metal Mesh, Bumpers, Hoods, Fuel Tanks, Toolboxes, Trailer Axles, Bulk Assemblies, 5th Wheel Hitches/Components) may require freight (LTL) delivery.

  • Expedited shipping options are available at an additional cost.

  • Haulk Depot reserves the right to update or modify shipping policies at any time without prior notice.

1.2 Standard Shipping Rates:

  • All orders: Variable rates apply based on the selected shipping method at checkout and the package weight/dimensions.

  • Freight (LTL) orders: Calculated separately and ineligible for standard ground rates.

1.3 Delivery Timeline:

  • Orders typically arrive within 2–5 business days after shipment, depending on carrier schedules.

  • A tracking number will be provided once the order has shipped.

  • Delivery times are estimated and may vary due to factors beyond our control, including carrier delays, weather conditions, or high order volume.

  • A signature may be required for high-value or freight shipments.

2. Order Dispatch Time

  • Orders are processed within 3 hours.
  • Orders placed after 3:00 PM CST will ship the next business day.
  • Orders placed at least 5 hours before dispatch may ship the same day.
  • If you need to request expedited shipping, contact sales@haulkdepot.com before placing your order.

For any questions, contact: sales@haulkdepot.com.

3. Damages

If parts are damaged upon arrival:

  • All damage claims must be reported within 48 hours of delivery. Failure to report damages within this timeframe may affect eligibility for replacement or reimbursement.
  • Contact sales@haulkdepot.com and include pictures and a brief description of the damage.
  • If the package is visibly damaged upon delivery, do not accept the shipment and report the issue to the carrier immediately.
  • We will work with the carrier to resolve shipping damage claims and arrange for replacements if applicable.